Onboarding – Hughes Brothers Theatre

New Show Onboarding Intake

This single form is for outside shows being considered for or scheduled at Hughes Brothers Theatre. You may complete sections in any order and return to skipped fields before submitting. The form cannot be submitted until every required field that applies to your selections has been completed.

Submitting this form does not place the show on sale or approve a requested exception. Hughes Brothers Theatre will review the information, confirm the setup, and contact the authorized representative if clarification is needed.

Official Show Name *

Enter the full public show name exactly as it should appear.

Ticketing Display Name *

Use only if a shorter listing name is needed.

Producer or Production Company *

Authorized Show Representative *

First

Last

This person must be authorized to confirm pricing, schedules, and the final ticketing setup.

Authorized Representative Title *

Authorized Representative Email *

Authorized Representative Phone *

Secondary Contact Name

Secondary Contact Email

Secondary Contact Phone

Schedule and Performance Information

Provide the complete operating schedule, including recurring performances, dark dates, holiday performances, and known exceptions. Choose one method below.

How will you provide the performance schedule? *

Enter the schedule manually in this form
Upload an image or PDF version of the schedule
Upload an Excel or CSV schedule

Requested Ticket On-Sale Date *

Choose the requested date from the calendar.

Opening Date *

Choose the first public performance date from the calendar.

Closing Date *

Choose the final currently scheduled performance date. If the engagement is open-ended, choose the best known date and explain in the notes.

Theatre Standard Runtime and Intermission Policy

2:00 PM performances: two hours, including a 15-minute intermission.
5:00 PM performances: 90 minutes, including a 15-minute intermission.
8:00 PM performances: two hours, including a 15-minute intermission.

A request does not change the standard policy unless Hughes Brothers Theatre confirms it.

Will the show follow the theatre’s standard runtime and intermission policy? *

Yes, we will follow the standard policy
No, we request a different runtime or intermission arrangement

Descriptions and Promotional Information

Choose one method. A DOCX or spreadsheet is preferred when possible because it makes approved copy easier to transfer accurately.

How will you provide show descriptions and promotional information? *

Enter the information manually in this form
Upload a document containing the information
Upload a spreadsheet containing the information
Upload images containing the information

Box Office Pricing and Policies

Whole-dollar rule: all walk-up full-price, FIT, and group prices must be whole-dollar amounts only. Do not enter cents. Senior rates are not offered because regular rates are competitively priced for the Branson market.

How are the stated box-office prices presented? *

Before applicable tax and fees
Final customer price including tax and fees

Adult Rack Rate *

Enter the standard adult walk-up ticket price as a whole dollar amount. Example: 50.

What is the show’s direct box-office child policy? *

Children are admitted free through a specified age
Children have a separate paid ticket price
Children pay the adult price

categories reseller Secondary

Will this same child policy apply to FIT and group reservations? *

Yes, use the same child policy across box office, FIT, and groups
No, FIT and/or group reservations use different child policies

Using one policy across all sales channels is recommended because it reduces guest and box-office confusion.

Which military box-office discount will the show offer? *

Use the theatre’s standard military discount: $10 off each adult ticket for the qualifying military member or veteran and their spouse
Establish a different whole-dollar discount for each qualifying adult ticket

How will you provide other ticket categories and prices? *

Use this for VIP or premium tickets, dinner packages, family packages, special experiences, local rates, or other categories.

How will you provide box-office policies and instructions? *

Include taxes, service fees, promo codes, refund or exchange policy, complimentary-ticket policy, and other instructions that apply.

FIT Reseller Information

Every Branson show uses FIT pricing. FIT rates are available for all scheduled performances and are subject only to seat availability. There are no FIT effective dates or blackout dates. Reservations cannot be completed when a performance is sold out.

The show establishes its own FIT rates. Hughes Brothers Theatre may provide best-practice guidance, but it does not set the rates for the show.

Who will manage the FIT reseller relationships? *

Hughes Brothers Theatre
The show will manage FIT relationships directly

How will the show provide FIT rates? *

Enter established FIT rates in this form
Upload established FIT rates
I need help establishing FIT rates

Choosing help allows the form to be submitted. The onboarding will be reviewed as pending FIT consultation.

How will you provide FIT operational requests or special arrangements? *

Group Sales and Reservations

The show is responsible for its group-sales program unless it requests a defined level of Hughes Brothers Theatre involvement below. Any requested theatre service must be confirmed by the theatre.

Would you like Hughes Brothers Theatre involved in the group-sales process? *

No. The show will handle group marketing, inquiries, agreements, contracts, reservations, and ticketing-system entry.
Yes. Limited assistance: the theatre prepares or enters agreements and sends contracts; the show handles group inquiries and sales.
Yes. Theatre group-sales assistance: the theatre handles inquiries, sales, contracts, reservations, and ticketing-system entry, but not proactive marketing.
Yes. Complete group-sales and marketing arrangement: the theatre assists with marketing and handles the process from initial inquiry through the completed reservation.

What Does the Show Consider a Group? *

Enter the minimum number of paid guests required to qualify. Example: 20.

Will the adult group rate be the same as the adult FIT rate? *

Yes, use the adult FIT rate for groups
No, use a separate adult group rate

Will the show follow the theatre’s standard motorcoach comp policy? *

Yes. Provide two complimentary admissions: one motorcoach driver and one group escort.
No. Use a different complimentary-ticket policy.

How should a requested third motorcoach comp be handled? *

Do not provide a third comp
Allow a third comp automatically
Consider a third comp individually with show approval

Veteran-group pricing is not a preset rate. It is negotiated case by case. If the show handles groups, the show negotiates it. If the theatre handles groups, the theatre may propose or negotiate it, but the show must approve the final rate before it is offered or finalized.

Veteran-Group Pricing Approval Contact *

Name and preferred contact method for obtaining show approval of a negotiated veteran-group rate.

How will you provide other group-sales instructions? *

Seating and Inventory Requirements

Standard seating chart

Hughes Brothers Theatre standard seating chart

Green H seats: designated handicapped-accessible seating. They are fixed and cannot be changed by the incoming show.
Gray U seats: blocked and unavailable by default. The show may request changes, subject to theatre approval.
The theatre is divided into Left, Center, and Right sections. In both side sections, Seat 1 is nearest the center aisle. In the Center section, Seat 1 begins on the right side as viewed on the chart.

How would you like to handle the theatre’s blocked gray U seating? *

Keep all gray U seats blocked as shown
Request that certain gray U seats be made available
Request that additional seats be blocked
Request both gray-U removals and additional blocks

Seating Configuration Confirmation *

I understand that green H handicapped-accessible seating cannot be changed. Any request involving gray U seating or additional holds requires theatre review and approval before implementation.

Images and Seven-Second Video Assets

All required visual assets must meet the exact specifications below. The theatre will review the files before using them publicly.

Complete Ticketing Banner - 1920 x 341 *

Drag & Drop Files, Choose Files to Upload

Required. Upload one JPG, JPEG, or PNG file at exactly 1920 x 341 pixels.

Ticketing Thumbnail - 300 x 300 *

Drag & Drop Files, Choose Files to Upload

Required. Upload one JPG, JPEG, or PNG file at exactly 300 x 300 pixels.

Seven-Second WMV Video - 440 x 480 *

Drag & Drop Files, Choose Files to Upload

Required. Upload one WMV file at exactly 440 x 480 pixels and exactly seven seconds long.

Seven-Second MP4 Video - 880 x 960 *

Drag & Drop Files, Choose Files to Upload

Required. Upload one MP4 file at exactly 880 x 960 pixels and exactly seven seconds long.

Show Logo, Headshots, and Additional Approved Images

Drag & Drop Files, Choose Files to Upload You can upload up to 5 files.

Optional. Upload up to five additional approved images. Include a transparent-background PNG logo when available.

How will you provide digital-asset credits and additional instructions? *

Media Rights Confirmation *

I confirm that the show owns or has secured the necessary rights to use all uploaded images, videos, descriptions, biographies, logos, quotes, and promotional material.

Final Review and Authorization

Required fields that apply to your selected answers must be complete before submission. You may complete this section at any time, but the form will not submit until all required information above is present.

How will you provide additional onboarding notes? *

Accuracy Confirmation *

I confirm that the information, prices, policies, schedules, and assets supplied in this form are accurate and approved by the show.

Written Changes Confirmation *

I understand that changes to approved pricing, schedules, seating, sales policies, FIT information, or assets must be submitted in writing to Hughes Brothers Theatre.

On-Sale Status Confirmation *

I understand that submission of this form does not mean the show is on sale. Hughes Brothers Theatre will confirm when setup and testing are complete.

Authorized Electronic Sign-Off *

First

Last

Type the name of the authorized show representative.

Sign-Off Title *

Submission Date *

Choose today’s date from the calendar.